Shipping Policy
1. We ensure complete confidentiality of your order and safeguard the quality and packaging of your order. We pack your goods in fully opaque thick cartoon boxes or un-teared poly bags. We don't put any indication of product name or any category on the address label to maintain your privacy. Invoice is required to be sent along with the package due to different states/courier rules. Common name of products eg. Personal care items or readymade garments will be mentioned on the bill.
2. We offer a local (within Dell/NCR) 1 to 3 days delivery and 2 to 7 days pan India delivery. Ordered products will be delivered to your doorstep within 7 business days after your payment has been approved. For orders that are placed by Credit Card / Net Banking payment option and subject to verification, the guarantee is applicable once the payment is verified. We request all our customers to provide you complete details of your shipping address with correct postcode and contact number, so that our courier partners can get in touch with you in case of any requirement or clarification. If the delivery is delayed due to unavailability of the customer or discrepancies in billing address or failure to provide contact number, the company is not responsible for the delay.
3. We offer most of the products including shipping fee but some products except shipping fee. In case of an incorrect order placed by the Customer, the Customer will be required to pay the shipping charges upon request for exchange or refund for that product. The total shipping fee for your order will be displayed when you proceed to check out. In some cases delivery charges and return charges may be charged irrespective of the order amount due to poor customer history of the order, which will be shown at checkout.
4. Our dispatch team share a tracking link on your email or phone number so that you can track your order without any hassle. We use Indian best quality courier companies for timely delivery of your orders.
Bluedart, DTDC, XpressBees, Delhivery, Ecomxpress etc.
2. We offer a local (within Dell/NCR) 1 to 3 days delivery and 2 to 7 days pan India delivery. Ordered products will be delivered to your doorstep within 7 business days after your payment has been approved. For orders that are placed by Credit Card / Net Banking payment option and subject to verification, the guarantee is applicable once the payment is verified. We request all our customers to provide you complete details of your shipping address with correct postcode and contact number, so that our courier partners can get in touch with you in case of any requirement or clarification. If the delivery is delayed due to unavailability of the customer or discrepancies in billing address or failure to provide contact number, the company is not responsible for the delay.
Location | Estimated Shipping Time |
Within North India | 1-3 Business Days |
Within South India | 3-7 Business Days |
Within West India | 2-5 Business Days |
Within North East |
4-7 Business Days
|
3. We offer most of the products including shipping fee but some products except shipping fee. In case of an incorrect order placed by the Customer, the Customer will be required to pay the shipping charges upon request for exchange or refund for that product. The total shipping fee for your order will be displayed when you proceed to check out. In some cases delivery charges and return charges may be charged irrespective of the order amount due to poor customer history of the order, which will be shown at checkout.
4. Our dispatch team share a tracking link on your email or phone number so that you can track your order without any hassle. We use Indian best quality courier companies for timely delivery of your orders.
Bluedart, DTDC, XpressBees, Delhivery, Ecomxpress etc.